Customer Quotes & Success Stories
Built for space; powerful enough for any operation.
“Epsilon3 has been a great complement to our world-class operations management ecosystem. Epsilon3 offers a best-in-class solution enabling real-time collaboration for our engineering and operations teams to stay connected and a comprehensive suite of tools that support critical assembly, integration, and testing procedures to reduce risk and ensure mission assurance.”
-Sean Davis, Production Manager, Redwire Space
“I wanted to bring the best-in-class tools from the space industry to Shift4, and that’s what Epsilon3 is helping us do in order to take Shift4 to the next level of reliability and scale.”
-Jared Isaacman, CEO and Co-Founder, Shift4
“Epsilon3 is a remarkable, best in class, tool-set, enabling us to work as a strong collaborative global team across land, sea and space helping us to deliver on our mission of sharing the transformative power of space travel with the whole world.”
-Ryan Nascimento, Launch and Recovery Lead, Space Perspective
"Allocating an excellent support team, Epsilon3's effective collaboration began with the delivery of their turnkey solution. Indeed, the configurability and connectivity of Epsilon3 is such that we were quickly able to create and host procedures to connect our main mission control software for live telemetry. The means of logging and exporting reports streamlines our paper trail."
-Kees van der Pols, Head of Ground Segment and Mission Operations, ClearSpace
"Our company prides itself in the ability to perform at a high caliber while maintaining a fast speed of execution. Epsilon3 amplifies that by streamlining our operational workflow across the company. Within a day of onboarding, we were already using their system to run tests. They not only helped us in getting our procedures out faster but through their platform, helped us get organized and create an effective process using their simplified flow. On top of that, their team has been extremely responsive to any questions and feature requests and we look forward to the continued collaboration."
- Jose Acain, CTO/Co-Founder, AstroForge
“Epsilon3 has allowed us to optimize our operational procedures and improve management and quality control. We are able to perform many more tasks in parallel with confidence, saving us much valued time at the test site. Overall, a much-needed upgrade for more efficient and reliable operations required for a successful space startup.”
-Kai Broughton, Propulsion Design and Test Engineer, Orbex Space
“Epsilon3 makes the process of writing, reviewing, and executing test procedures intuitive and efficient.”
-Marc Bell, Co-Founder, Chairman, and CEO, Terran Orbital
“We’re excited to work with Epsilon3 and modernize the process of reaching space safely and efficiently. Epsilon3 helps us ensure that our systems and operators are in sync during the most critical stages of the launch process.”
-Alex Wright, PhD., Launch Technology Manager, Equatorial Launch Australia
“As Benchmark Space Systems continues to push the boundaries of what is possible, we’re excited to partner with Epsilon3 to help produce, test, and deploy systems with unprecedented operational versatility to support our customers’ missions.”
-John Wenzel, Integration and Test Group Lead, Benchmark Space Systems
“We made a deliberate decision early in our company’s growth to use electronic procedures as an operational innovation and efficiency. Using Epsilon3 allows us to rapidly update procedures, capture test data for post analysis, and create strong communications for safe and efficient on-console operations”
– Mark Lester, COO, Phantom Space Corporation
“Impulse Space prides itself on executing test and mission operations that are safe, efficient, data-rich, and continuously improving. Epsilon3 is a powerful tool for optimizing complex processes and capturing lessons learned so that operators can focus on mission success.”
-Drew Damon, VP of Spacecraft, Impulse Space
"Epsilon3 lets us bring hardware-in-the-loop testing from terminal to web browser. Being an early-stage, distributed team, we needed a low-code way to verify embedded software, automate test suites, and compare results across time zones in a digestible way. Epsilon3 provides exactly that."
-Shaantam Chawla, Flight Software Engineer, Privateer Space
"Carbon credit markets are going through a dramatic and much-needed evolution to promote greater transparency, auditability, and trust. Pachama is excited to leverage Epsilon3 to consistently handle project evaluation and credit issuance processes while retaining flexibility as those processes evolve with the market."
-Brian Liston, VP of Product, Pachama
“We expect Epsilon3 to become a core backbone for communications and coordination of complex tasks and processes between disparate stakeholders. Each one of our operational workflows includes the FAA, airspace operator, physical land owner, the pilot, and equipment lifecycle. Presenting a single source of truth to all stakeholders in one system will be huge for us in managing our operations.”
Steve Boyle, Founder & CEO, Essential Aero
"Epsilon3 has drastically improved the efficiency, traceability, and safety of our test operations. The software solves a huge problem for companies running complex test operations with high penalty for failure."
Joel Darin, CTO, Velontra
"Epsilon3 has transformed our operations by enabling efficient procedure management, real-time collaboration, and automated reporting. It's the ideal tool for our test environment."
Andy Mack, Senior Propulsion Test Engineer, Virgin Galactic
“Epsilon3 is a one-stop innovative tool that has assisted in making our mission procedures more streamlined and standardized.”
— James Diaz, Senior Flight Operations Engineer, World View
"Epsilon3 provides a unique and valuable product for both the operator and technical writer. It is customizable and intuitive while remaining incredibly user friendly. This creates a space that streamlines procedures quickly, and seamlessly.”
— Jaclyn Denz, Senior Flight Instructor, World View
“The Mission Operations team at the Space Science Lab is excited by Epsilon3 as it allows us to modernize our procedures library, while greatly improving the time it takes to write, edit, approve and execute procedures. The ease of integration with our mission telemetry databases enables much more efficient operations.”
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Abhishek Tripathi, Director of Mission Operations, Berkeley Space Sciences Laboratory
“Epsilon3 is meeting a huge need in the industry for robust procedure management software. From the very first demo, we knew it was going to be a part of our software portfolio. We are excited to partner and grow with the Epsilon3 team.”
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Sassie Duggleby, CEO, Venus Aerospace
"Epsilon3 powers so many facets of our team and is immensely important for keeping us thorough and on-schedule for QA, testing days, and manufacturing. Equally important is the ability to facilitate knowledge transfer so future teammates can review notes, examine procedures, and prepare for future tests. Epsilon3 revolutionizes the way that our team operates."
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Jonathan Laifman, President of USC Racing
“Epsilon3 nicely fills a gap in current software offerings for the emerging commercial space industry: operations tools for spacecraft flight and mission control. Before now, companies in the space industry had to create their own operations tools from the ground up. Epsilon3’s software allows us to spend more time concentrating on our core business, which is sending spacecraft, instruments, and rovers to the moon.”
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Tom Garvey, Mission Operations Manager, Astrobotic
“We are excited to leverage a modern and flexible tool that easily integrates with our mission operations, and to work with our colleagues to make impacts in the world together.”
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Charles Chiau, CTO, Bedrock Ocean Exploration (formerly at SpaceX)
“Epsilon3 is a streamlined tool allowing us to optimize the creation, review and execution of our procedures. Their online platform allows us to develop, iterate and execute at the speed required to be a successful space startup.”
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Meagan Roth, Sr. Manager of Launch and Test Operations, Firefly Aerospace
“Epsilon3 is an amazingly simple yet powerful tool for efficient and effective procedure execution. It allows our teams to perform complex operations with precision and affords the flexibility to rapidly iterate in a controlled and traceable way. It is a true game changer.”
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Nick Lindsay, Chief of Staff, Gilmour Space Technologies (former SpaceX Director and US Navy LCDR)