Introducing Epsilon3 University
We hear some version of the same thing from teams across the industry. Someone new joins a program and spends their first few weeks piecing together how the platform works from colleagues, help articles, and trial and error.
This comes with deploying any platform in a complex operational environment, and they don't reflect on the capability of the teams involved. They reflect the fact that good training infrastructure is hard to build and easy to deprioritize when programs are moving fast.
That's why today, we're launching Epsilon3 University, a free, online, self-paced learning platform for our Epsilon3 community.
Why We Built This
The teams that get the most value from Epsilon3 are the ones where platform knowledge isn't concentrated in a few power users, it's distributed across the whole organization. Operators who understand sign-off logic. Admins who configured their workspace correctly from the start. Program managers who know how to read execution data and use it. Quality leads who can trace an anomaly from the field to the report without picking up the phone.
That kind of organization-wide proficiency doesn't happen by accident. It requires training infrastructure, and until now, the infrastructure we could offer was limited to onboarding sessions, help articles, and whatever your team figured out along the way.
We've been listening to your feedback for more training, resources, and support from our team of experts. Epsilon3 University is the start. It gives every person on your team a structured, self-paced path to real platform competency, and it gives program leads and administrators confidence that their teams have been trained on how to use Epsilon3 and can hit the ground running.
The goal is simple: help every team get more value from Epsilon3, faster, and help them scale that value across their entire organization as they grow.
What's in It
Epsilon3 University covers the full range of the platform, from getting started to advanced end-user training, and everything in between.
We're launching today with three courses: an Epsilon3 core terminology course that establishes the shared vocabulary every user needs before going deeper, and two admin-oriented courses covering workspace configuration, permissions, and access management. More courses are on the way across every role, use case, and skill level, and we'll be shipping new content over the coming weeks.
A few things worth knowing about how Epsilon3 University works:
Self-paced. Learn on your schedule. No sessions to attend, no cohorts to wait for, no deadlines. And you can retake any course as many times as you'd like as a refresher.
Regularly updated. As Epsilon3 evolves, so does the curriculum. When new features ship, corresponding training follows.
Proof of completion. Finish a course or complete a learning path and you'll earn a credential — a verifiable record that you've demonstrated knowledge of the material. For program leads and admins, this means you can confirm your team is trained, not just enrolled.
Who This Is For
Current Epsilon3 customers: Epsilon3 University is built for you first. Use it to onboard new team members without scheduling a training session, to get your whole organization aligned on how the platform works, and to give your program leads confidence that their people have the credentials to prove it.
New deployments: The university is especially valuable in the early days of a rollout, when configuration decisions matter most and the cost of getting it wrong is highest. Start here before you touch your workspace settings.
Prospects who want to learn: You don't need to be an Epsilon3 customer to enroll. If you want to understand what the platform does, how it works, and whether it fits what your team needs, Epsilon3 University is the best way to find out. Explore the content, work through the courses, and come to any future conversation with a clear picture of what the platform is and what it takes to use it well.
Help Us Build What's Next
We have a strong point of view on what the curriculum needs to cover, but our customers and community know things we don't. What workflows do you wish were better documented? What advanced topics are missing? What would have saved you the most time when you first started using the platform?
Every submission goes directly to the team building the curriculum. We're actively pulling from community feedback as we plan the coming weeks of new content, and we'll call out community-requested courses when they launch.
Submit a content request or idea →
What's Coming Next
Epsilon3 University is launching with an initial curriculum, and we're expanding it continuously. Here's what's on the roadmap:
More courses, shipping fast. We'll be adding new content across every skill level and use case over the coming weeks — deeper dives into specific workflows, operator and end-user training, and advanced configuration topics.
Product webinars and live learning sessions. Self-paced content is the foundation, but some things are better learned live. In the coming months, we'll be introducing regular product webinars and live sessions where you can go deeper on specific topics, ask questions in real time, and connect with the Epsilon3 team and other users.
Day-in-the-life learning paths. Content that reflects how specific roles actually work in Epsilon3 — what a quality engineer does when an anomaly escalates, what a program admin reviews at the start of an outage, what a test conductor checks before a range run. Role-specific, industry-grounded, and built around real workflows from our customer community.
Broader credential recognition. We're exploring how Epsilon3 University credentials can integrate more formally with team training records, program qualification requirements, and onboarding documentation — including as a recognized skill within the Epsilon3 platform. More on this as it develops.
Get Started
Epsilon3 University is free for current customers and curious prospects alike.
Enroll now: university.epsilon3.io
Request content or suggest a topic: Link
Your Customer Success Manager can help you think through how to roll the university out across your team. And once you've completed a course, use the feedback survey to tell us what worked and what's missing. That feedback directly shapes what we build next.
— The Epsilon3 Team
Frequently Asked Questions (FAQ)
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Epsilon3 University is a free, self-paced online learning platform for everyone who uses — or wants to use — Epsilon3. It covers the platform from a first-time overview through advanced end-user training, with courses designed around the way teams actually work in the product.
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Yes. Epsilon3 University is free for everyone — current customers, new deployments, and prospects who want to learn about the platform. There are no tiers, no paywalls, and no courses reserved for paid plans.
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No. Epsilon3 University is open to anyone. If you're evaluating the platform, exploring what it does, or just curious — you're welcome to enroll and work through the content at your own pace.
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Go to university.epsilon3.io and create a free account. You'll have immediate access to all available courses.
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Yes. The curriculum is updated on a regular cadence. When significant new features ship, corresponding training follows. The goal is for the content in Epsilon3 University to reflect the current state of the platform, not a snapshot from when the course was first written.
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Yes. Epsilon3 University is built to cover the platform from end to end — getting started content is just the foundation. As the curriculum grows, it will include advanced configuration topics, complex workflow scenarios, integrations, parts traceability, SBOM workflows, and more. If there's a specific topic you want to see covered, you can request it directly using the content request form.
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Yes — that's on the roadmap. In the coming months, we'll be introducing product webinars and live learning sessions where you can go deeper on specific topics, ask questions in real time, and connect with the Epsilon3 team and other users. Self-paced content is the foundation; live sessions are the next layer.
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When you complete a course or learning path, you'll earn an Epsilon3 University credential — a verifiable record that you've demonstrated knowledge of the material. Credentials are tied to your account and can be shared as proof of completion.
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Share the enrollment link at university.epsilon3.io and point team members toward the courses most relevant to their role. If you'd like help thinking through a rollout plan — which courses to start with, how to sequence training, how to track completion — reach out to your Customer Success Manager. They can help you build an approach that fits where your team is today.
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Yes. Program leads and administrators can track completion and credential status across their team. This means you can confirm your people are trained — not just enrolled — before a milestone, an audit, or a new phase of work.